Show Notes

When data science first became the must-have skill of the 21st century, organisations were fighting to recruit the best and brightest data science talent. But the glory of having a data scientist on staff was often short-lived, as many organisations soon found they didn’t know what to do with them.

Business leaders had been sold the dream of being able to turn their data into business gold but were unable to maximise the value of the data science expertise they had brought in because they couldn’t communicate effectively with their new data science teams.

In this episode, Dr Howard Friedman joins Dr Genevieve Hayes to discuss how adopting a customer mindset can help business leaders capitalise on the hidden value of data.

Guest Bio

Dr Howard Steven Friedman is a data scientist, health economist, and writer with decades of experience leading data modelling teams in the private sector, public sector and academia. He is an adjunct professor, teaching data science, statistics, and program evaluation, at Columbia University, and has authored/co-authored over 100 scientific articles and book chapters in areas of applied statistics, health economics and politics. His previous books include Ultimate Price and Measure of a Nation, which Jared Diamond called the best book of 2012.

Talking Points

  • How Howard’s personal experiences informed the writing of Winning with Data Science.
  • What business leaders should know, in order to be effective customers of data science teams.
  • How important is it for business leaders to be up to date with the latest data science trends and buzzwords?
  • What data scientists should know in order to work more effectively with business leaders.
  • Howard’s previous book, Ultimate Price.
  • How data scientists and economists go about placing a price on human life.


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Value Driven Data Science
Episode 31: The Business Leader as Data Consumer